Come enjoy the Kwik Kar experience at one of our locations

1

I absolutely HATE this Kwik Kar. Every time I go there, they try and upsell me hundreds of dollars with a transmission flush, a brake flush, a power steering fluid flush. At first I thought they were being helpful, but I realized it was all a scam when I had just had ALL of that done not even a week before taking it to get my oil changed (because my car had its 60,000 mile checkup), and they tried to do that AGAIN, and when I told them they were full of it and it had all just been done by the dealership, the response was, "well, we didn't have it in our notes that it had been done, and it's recommended to have it done every 30,000 miles and you are at 62,000 miles." On another note, they have this sleezy "window chip repair" company that sits there and dupes unsuspecting patrons to get their insurance payouts by telling the patrons, "You have 2-4 massive chips in your windshield that will absolutely spider with the first [heat wave or freeze], but your insurance allows 4 chip fixes a year for free, so I will fix these and save you the headache." The first time, I fell for it. They fixed three chips. I asked to see the chips before they were fixed and they told me not to worry about it. The second time they tried to dupe me, I refused so they showed me the chips and they were literally smaller than the tip of a flu shot needle. Stay away from this place unless you enjoy paying $300 to $500 for an oil change and a bunch of unnecessary crap.

5

5

Very professional and courteous . Highly recommended

2

Had my oil changed on Aug 28,2012. My car was pulling to the right after being serviced. I check the tire pressure and the tires on one side had 44 pounds instead of the 35 that Kwik Kar claimed. The hired liar I talked to claimed that the air guages could be off by that much. I've been in the auto industry for over 30 years and I know that is total horse crap. I don't mind someone forgetting to do something but I really hate a lying bastard. I just hope they did a better job of putting the oil in my car than they did putting the air in my tires. I'll never be back again.

5

Friendly and professional. No pushy up sells - just recommendations.

5

1

Don't waste your time here! Go to any other Kwik Kar. Horrible Customer Service, and Bad Attitudes are only part of the problem. They Scam and Lie to people. Charged me for storage on my car even though I told them it would be a couple of days before I would be back to get it. They mentioned nothing about storage fees at that time. Claimed that its posted in the store. I never even went inside. I tried explaining to them that I never even went inside, and they didn't care. SCAMMERS!!!! The biggest of them all is the owner J. R. Smock. He even told me to sue him. I only wish I had checked out Yelp before taking my daughters car here. I have been to other Kwik Kar's like the one in Little Elm, and the one on 380 in Aubrey. Just don't take your car here. You will regret it.

5

5

Fast and friendly service.

5

Excellent service! As soon as I pulled up, someone was walking out to see how they could help. Pulled my car in and got to work. It doesn't get any better than that. They were done with my oil change in less that 10 to 15 mins...on a Saturday! Can't get any better than that.

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