Come enjoy the Kwik Kar experience at one of our locations

5

I've live here for 15 years and have taken my cars to them since then. I have had oil changes, inspections, and repairs to my vehicles there. The staff is always friendly, courteous, professional, and efficient. They know when services are due on my car or if I should have a radiator flush etc.. and are never pushy about any of it. The owners are very nice and it appears they have some very long term employees. That speaks volumes to me. Need air in your tires? Swing it by. They'll do it for free. Change your own oil on a collectible car? Take the used oil by and they'll dispose of it for free. That is what I call a neighborhood business. I am a customer for life.

5

I have used Kwik Kar of Allen for several years but under the new ownership of Tim Kaiser I have noticed an immediate improvement. All of the technicians are very professional and courteous. They seem to genuinely care about my truck and providing excellent service. Another big draw is the upgrades in the waiting room. Now there are comfortable chairs, tons of magazines, HD TV and really good coffee. So for oil changes, state inspections and even routine maintenance you can't go wrong at Kwik Kar of Allen!!

5

Kwik Kar of Allen does a great job taking care of my car. It's fast, clean, and the staff is helpful and friendly. Great service!

4

About a month after I wrote my review, the general manager from this store contacted me about my experience. He said he was terribly sorry for the way I was treated and asked if I would come back in, and he would make sure I was taken good care of. He kept his word and then some. I can honestly say that Harry P. really cares about the customer experience and he clearly cares about the reputation of his store. I brought my car back in last week and he greeted me, got my car checked in and took care of everything and then some. (As a side note, I had bent my car key so was using a spare, he took it upon himself to fix the key for me, that's the "then some".) I was also told about their frequent customer card, and the car wash down the street. I'm very satisfied with the service that I received this time. And it's nice to know that people really care about their customer service. So I will have to retract my previous statement, I will definitely go back again.

5

5

5

A+

1

These guys don't deserve 1 star, they just cost me $2850 1 week after my oil change was due and I spun a bearing, it seems they didn't tighten up after changing my oil and I found out too late! NEVER GO HERE for oil changes

2

I went there to do the state inspection for my car. They came up to me to change the filers and told them I will do it later. But they were insisting me to change. And i said no. Finally they said the state inspection cannot be passed because gas pressure cap test is failing. And they said it is mandatory to change. I dont think gas pressure cap is that old for my car that needed to be changed. If you go this location they will charge you for parts at higher rate. The customer service is mean.

5

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